A consumer survey has ranked True Value as the top retailer for the experiences it provides shoppers.
The co-op has come out on top in the retail category for delivering the best customer experiences, according to the 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers.
The 2016 survey evaluated 294 companies across 20 industries. In the retail category, True Value earned the top retail placement with a rating of 78 percent, according to Temkin Group, which is a research firm.
