BOSTON (CBS) – The WBZ-TV I-Team recently uncovered that Lowe’s was requiring customers in Massachusetts to pay in full for home improvement jobs before the work ever began. That’s against state law. Lowe’s quickly agreed to change those contracts but the story doesn’t end there.
Marybeth Ducharme recently hired Lowe’s for a $30,000 kitchen make-over. Ducharme paid in full, then she saw the I-Team report and went right back to Lowe’s.
