If you’re thinking using the slower early part of the year to spend some extra time training your employees, you have many options available. In addition to specialized vendor training, online product knowledge courses and group training sessions, many retailers choose to use one-on-one, on-the-job training, usually pairing a newer employee with a veteran employee. While this type of training can be valuable for new hires, it is also useful for teaching existing employees new job skills. But if it’s to be effective, it must be organized and well planned. If on-the-job training is part of your plan this spring, here are some ways you can make sure you get the best results.
