Operating a 3,500-square-foot hardware store within walking distance of two big-box retailers means Neal Aissa, operations manager at Tarzian Hardware, in Brooklyn, New York, needs every square inch of his salesfloor to work hard. There’s no room for dead space or unproductive categories. Aissa, along with store owner John Ciferni and floor managers at the store, has been on a mission to run a highly efficient store since he joined the business seven years ago. Their limited floor space comes with a set of unique challenges.
For example, they don’t have room for complete vendor planograms, so they have to do extra work to identify those items that will move the fastest.
