Throughout his career as a retailer Jared Littmann has embraced leadership roles. Both as a former alderman in his hometown of Annapolis, Md., and as a board member of True Value Corp. since 2013.

Littmann, the owner of K&B True Value, now finds himself in a position to lead a team of hardware store employees while serving a community and fighting the spread of the coronavirus outbreak. His latest approach – keep the store open, but keep customers out of the store.

Full Story