Q: What are some of the major supply chain challenges that you’re facing today at Ace Hardware?

Kryscio: Some are new, and some are existing issues. We’re always tethered to our supply base in terms of our success measures. We have to work with suppliers to be competitive to the marketplace. The thing that’s new is that we’re going through a retail industry and digital transformation. We see record low unemployment at 3.9 percent, which obviously impacts us across the industry. We see issues in transportation. We track things like our load to truck transportation ratios. We see tariffs, which are continuing to hit us across the industry. At Ace, we’re deeply engaging with our supply base to understand their challenges, how we can work together and give them visibility, toward the goal of getting things to the shelf on time.

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