Customer service can make or break a brand. When it comes to customer service, we know that front-line employees are often the face of the company and set the tone for how a customer feels about their experience. Contact center customer service agents help resolve problems and can turn frustrated customers into life-long shoppers. It’s Customer Service week (October 1-5th) and to celebrate let’s acknowledge ten companies that create a compelling customer service offering. These companies make customer service a crucial part of their culture, and it shows with rave reviews and happy customers.

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